Communications skills for developing client relationships

18 November 2025

Online: 3PM - 4PM GMT

Having dynamic and creative communication skills will help every aspect of your business, especially your interactions with clients.

This webinar will share with you key strategies, approaches and techniques that you can use to be a great listener, add value, inspire and equip your clients for their success. Doing so will deepen their loyalty towards you and trust in you, which can increase your retention rate, develop your reputation and brand and grow your business. 

Ideal for client facing professionals, and also non-client facing members, to help give them experience and awareness of the bigger picture in your business and our global world. 

In this Personal and Professional Development webinar, you will learn:

• How to remain empathetic and look from your client’s point of view 
• Do’s and don’t for exceptional client experiences 
• Techniques you can use to build your confidence and effectiveness in building trust and giving value 

Hosted by Michael Quigley, award-winning business trainer from Kataholos.

For more information visit the members only intranet here.