Emotional Intelligence in the Modern Workplace

15 July 2025

Webinar: 1:00 PM - 2:00 PM BST

Session leader Sharon Critchlow from 2020 Group discusses the importance of Emotional Intelligence (EI) in the modern workplace, emphasising its role in reducing stress, enhancing social awareness, and improving relationships. She highlights the need for self-awareness, self-management, social awareness, and relationship management. Critchlow notes that high EI correlates with better performance, citing research showing that people with high EI outperform those with high IQs. She advises on practical strategies like taking time to reflect, asking questions, and maintaining open communication to foster trust and effective teamwork.

Recording available on the members only intranet - recommended watching for those looking to explore the importance of Emotional Intelligence (EI) in the modern workplace and the impact on performance.

For more information visit the members only intranet here.