ISQM: Testing Operating Effectiveness

7 July 2026

Online: See Details for Timings

The meeting focuses on the International Standard on Quality Management (ISQM) and its testing for operating effectiveness. Key points include the regulatory focus on AI, regulatory divergence, and the importance of ethics, governance, and culture. Helen emphasises the need for continuous improvement, root cause analysis, and evidence-based monitoring. Common issues highlighted are lack of monitoring, superficial risk assessments, and poor documentation. Upcoming initiatives include short learning videos called Quality Quick Takes and a partnership with Mercia for ISQM templates and training. Helen also mentions the importance of AI and technology in ISQM assessments.

For more information visit the members only intranet here.